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Shipping & Returns

Information about delivery times, shipping costs, tracking your order, returns and exchanges.
add remove Can I cancel my order? insert_link

You can cancel your order as long as the shipment has not yet been confirmed. To request a cancellation, please contact our support team as soon as possible.

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Return shipping costs to our warehouse are at your expense. Once the goods arrive and are checked, we will refund the corresponding amount according to your case.

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If your order arrives damaged, incorrect or incomplete, please contact our team at pedidos@klingele.com , providing your order number and a short description of the issue. Our team will help you resolve the incident as soon as possible.

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  • Delivery time may vary depending on your location. Please visit our Rates and Shipping page to see the estimated delivery time for your area and the applicable shipping conditions.

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